Many things such as route changes truck issues and weather can influence your trash pickup time.
They didn t pick up my garbage.
To ensure it is picked up the best thing you can do is have it out there by 7 a m.
Remember we don t guarantee a trash pickup time we only assign a day.
Missed collections are reviewed to determine cause and solution.
The contractor is not required to dig out trash that is stuck in the bottom of the can.
That usually means that your roll cart was facing the wrong way.
Why didn t they dig out the trash at the bottom.
Waste management recycling 9850 goethe road sacramento ca 95827 311 or outside of unincorporated sacramento county areas.
And to make your life easier in some areas we re able to bundle our most popular trash removal services so you can manage them all in one convenient place.
Holiday impacts to your schedule will be displayed at least a week before each major holiday.
If the cause is customer error a fee may be assessed for future special collections.
The trash was put out late.
Some cities have a.
Our automated arm can still pick it up but when we dump your garbage into the truck some of it stacks on the underside of the open.
Sometimes it s not that the garbage truck skipped your house but rather.
Do not use this form if the hauler has notified you that there was something wrong with your pick up.
To report a missed garbage green waste or mixed recycling pick up county customers can view missed pick up brochure for more information.
We just messed up.
They also said that it was probably a different truck that picked up the trash from my neighbors than from the truck that was supposed to pick up from.
The garbage truck couldn t access the cans.
Let waste management be your partner in taking care of your trash pickup.
Due to the current environment our 2020 full year holiday schedule is not currently available.
Or the night before in some areas.
Some companies won t take yard waste animal waste hazardous waste recyclable materials etc.
We do our best to make sure we provide you with the best service possible but occasionally we might miss picking up your trash.
Why the garbageman didn t take the garbage 1.
916 875 4311 or e mail.
We offer a variety of trash collection and recycling services and solutions no matter your needs.
When i called them about this they said they could not report a missed pickup until after 6 p m but they close at 5 30 p m.
Your collection will be rescheduled for pickup within 24 hours after receiving the report.
Please call our customer response team at 602 237 2078 with any additional questions you may have about your holiday schedule.
They picked up trash from all my neighbors but not from my house.